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Sustainability & Climate · Climate · A Better World

Carbon Offsets Are a Receipt, Not a Strategy

Published 17 October 2025 by Jen Marsden

A small receipt lies at the bottom of a deep, empty wooden basket.
A small receipt lies at the bottom of a deep, empty wooden basket.

Let us be careful here, because this is a subject where people quickly reach for their corners. Carbon offsets are not worthless. Done well, they fund real projects and do real good. But they are widely misunderstood, and it is worth being clear about what they are and are not.

An offset is a receipt. It is proof that you paid for a reduction in emissions somewhere else to balance the emissions you produced here. What it is not is a strategy for actually reducing the emissions you produce in the first place.

The distinction matters, because a lot of brands have quietly blurred it. They calculate their footprint, buy offsets to match, and describe themselves as carbon neutral, as though the problem is solved. The trouble is that the underlying activity has not changed at all. You have paid to keep doing exactly what you were doing. That is not transformation. It is accounting.

The danger of blurring lines

There is nothing wrong with buying a receipt, as long as everyone understands that is what it is. The danger comes when the receipt becomes the story, and the harder work of genuine reduction gets quietly parked.

A credible approach

So what does a credible approach look like? Reduce first, offset last. Put the real effort into cutting the emissions you can actually control, in your operations, your suppliers, your logistics. That is where the meaningful change is, and it is also where the cost savings often hide. Then, for the emissions you genuinely cannot yet eliminate, use high-quality offsets as a bridge, not a destination, and be honest that is what they are.

Be honest, too, about the quality of what you buy. Not all offsets are equal, and some deliver far less than they promise. A cheap credit for a forest that may not survive the decade is a very different thing from a verified project with real, lasting removal behind it. If you are going to offset, do it properly, with credible projects, and be transparent about which ones and why.

And in your communications, resist the temptation to lead with the receipt. “We offset our emissions” is a weak claim that increasingly invites suspicion. “Here is how we are cutting our emissions, and here is how we handle what remains” is a strong one, because it shows the work. The order tells the reader everything about your priorities.

Saying the quiet part out loud

It helps to say the quiet part out loud, as well. Offsetting is what you do with the emissions you have not yet worked out how to avoid. Framed that way, it stops being a boast and becomes what it actually is, a stopgap you are honestly trying to make smaller each year.

There is a useful mental picture here. Think of offsets the way you would think of paying someone to tidy up after a party rather than making less mess in the first place. The cleaning is genuinely worth doing, and the person doing it deserves paying properly. But nobody would call it the same thing as throwing a tidier party, and nobody should call an offset the same thing as cutting your own emissions. Keep those two ideas in separate boxes in your own head, and your communications will keep them separate too, which is exactly the clarity your audience is quietly checking for.

Earning future trust

The brands that earn trust in the years ahead will not be the ones with the tidiest carbon-neutral badge. They will be the ones honestly reducing, year on year, and clear-eyed about the rest. If you want help telling that harder, more credible story, we are here for it.

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