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Communications & Media · Marketing & Communications · Content Creation

Plain English Is a Competitive Advantage

Published 22 September 2025 by Jen Marsden

Neatly stacked white building blocks on a light wooden table, forming a clear structure.
Neatly stacked white building blocks on a light wooden table, forming a clear structure.

Plain has a bad reputation. It sounds dull. Beige. The safe choice you reach for when you have run out of better ideas. So businesses grab the opposite instead: important-sounding words, industry jargon, sentences with all the warmth of a parking fine.

We would like to make the case that plain English is not the boring option at all. It is a competitive advantage, and most of your competitors are cheerfully throwing it away.

The benefits of plain English

Start with the simple arithmetic of it. Every unnecessary word, every bit of jargon, every clause that makes a reader stop and reread, quietly costs you attention. And attention is the one thing you cannot buy back once it is gone. When your message is clear, more people understand it, more people believe it, and more people act on it. Clarity converts, plainly and measurably.

There is a trust dimension too. Complicated language often hides a lack of confidence. When a business truly understands what it does and why it matters, it can explain that simply to a stranger. When it does not, it reaches for fog and hopes the fog reads as intelligence. Readers sense this more often than you would think. Plain English signals that you know your subject well enough to make it easy for someone else.

Plain does not mean simplistic, and it certainly does not mean stripping out personality. You can be warm, witty, and vivid in plain English. What you cannot be is confusing. The real skill is saying true things clearly, not saying empty things impressively, which is a trick anyone can learn in an afternoon and nobody should.

How to write plainly

So how do you actually do it? Write for one reader, not a committee. Use “you” and “we”. Prefer the short word to the long one nearly every time. Read your work aloud and cut anything you would never say to an actual person’s face. If a sentence leaves you slightly out of breath, it is too long, so break it in two. And be ruthless with jargon. If a term genuinely has to be there, explain it once and move on.

None of this is dumbing down, whatever a nervous colleague might tell you. It is respect. You are doing the hard work of being clear so your reader does not have to do the hard work of decoding you. That effort is felt, even when it is invisible, and it is quietly remembered.

Test your clarity

A quick way to test your own copy: hand it to someone outside your industry and ask them to explain, in their own words, what you do. If they can, you have written plainly. If they hesitate, or reach for the exact jargon you used, the fog is still there. It is a humbling exercise the first few times, and one of the fastest ways to improve a piece of writing you thought was already finished.

The businesses that win attention in a crowded, distracted world are not the ones who sound the cleverest. They are the ones who are easiest to understand and the nicest to read. That is a choice available to you today, on your very next email or web page. Say what you mean, and say it plainly. It is one of the most underrated advantages in marketing, and it costs nothing but the courage to be clear.

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